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Overview of the Microsoft Certified Solutions Associate (MCSA) certification for Office 365 – Part two – Exam 70-347

MCSA Office 365 Photo

This is the second of two blog posts on the Tallan blog in my overview of the Microsoft Certified Solutions Associate (MCSA) certification for Office 365. I set up this two part posting as an overview of the certification, an outline to the different certification paths, and to also provide a summary overview of some of the changes to the 70-347 exam, which recently went effective at the end of June (2016).

There are two exams, in total, for the certification – the first part is the Managing Office 365 Identities and Requirements (Exam 70-346), which I covered in my last post and the second part, covered in this post, is Enabling Office 365 Services (Exam 70-347).

I recently completed these two exams over a couple of months of study as I outlined in my prior post. I don’t want to get into the full details over a second post, but I would encourage you to review the summary there regarding the Microsoft Certified Solutions Associate (MCSA) certification and the difference between it and the Microsoft Certified Solutions Expert (MCSE) certification which generally (but not always) requires recertification over a three year period.

With respect to the 70-347 exam, some of the study topics have now been changed from their original “skills measured” outline, as originally listed on the Managing Office 365 Identities and Requirements webpage.

Microsoft recently released an update to the changes:

Objective Domain Exam 70-347: Enabling Office 365 Services

The following is the list of changes to Exam 70-347, which have been made to reflect the latest updates and features to Office 365. These exam changes are effective as of June 30, 2016. I have highlighted in bold red some of the changes, (as provided from Microsoft Learning). There has been some text removed and where and when it seemed applicable, I marked it up as bold, red strikethrough text.


Skills measured

1. Manage clients and end-user devices

1.1. Manage user-driven client deployments

Restrict self-provisioning of Office 365 ProPlus, Windows Store Apps and Mobile Apps, activation/revoke activation, and Office for Mac

1.2. Manage IT deployments of Office 365 ProPlus

Manage deployment; manage streaming updates; manage deployments using the Office deployment tool; customize deployment

1.3. Set up telemetry and reporting

Enable telemetry through Group Policy; set up telemetry service; report user issues; interpret issues reported by telemetry dashboard; deploy telemetry agents to legacy Office clients

1.4. Plan for Office clients

Configure Outlook, Skype for Business client, Office Online, and click-to-run vs. MSI; check configurations using the Microsoft Office Configuration Analyzer Tool (OffCAT); implement modern authentication for Office 365 clients


2. Provision SharePoint Online site collections

2.1. Configure external user sharing

Enable external user sharing globally; enable per site collection; share with external users; remove external user access using the web UI and Windows PowerShell

2.2. Create SharePoint site collection

Set SharePoint Online site collection administrator; set resource quota and warning level and automatic adjustment of site collection sizes; set storage quota for site collection and configure name and URL of site collection using the web UI and Windows PowerShell

2.3. Plan a collaboration solution

Configure Yammer.com versus newsfeeds; coauthoring, Office 365 groups; Project Online, access files across multiple client devices; migrate files to OneDrive for Business; Excel services, Visio services, App Store; implement enterprise eDiscovery using the web UI and Windows PowerShell; implement Office 365 video; use Delve for collaboration; configure Data Loss Prevention


3. Configure Exchange Online and Skype for Business Online for end users (25–30%)

3.1. Configure additional email addresses for users

Change default/reply to email address; bulk add/remove for new domain; manage secondary email aliases and SIP addresses using the web UI and Windows PowerShell

3.2. Create and manage external contacts, resources, and groups

Create and manage resource mailboxes; create shared mailboxes; create external contacts; assign additional email address to contacts; create and manage distribution list and members; delegate permissions using the web UI and Windows PowerShell

3.3. Configure personal archive policies

Enable personal archive for mailboxes; create custom retention policy; create retention tags; apply retention policy to mailboxes; review and modify default retention policy using the web UI and Windows PowerShell

3.4. Configure Skype for Business Online end-user communication settings

Turn off non-archived features for compliance; configure presence; configure available services; configure per-user external communication using the web UI and Windows PowerShell


4. Plan for Exchange Online and Skype for Business Online (25–30%)

4.1 Manage antimalware and anti-spam policies

Release quarantine; configure SPAM confidence level spam settings; configure lists; configure notifications using the web UI and Windows PowerShell; implement Advance Threat Protection

4.2 Recommend a mailbox migration strategy

Select the appropriate migration method from Remote move, Staged, Cutover, or IMAP using the web UI and Windows PowerShell; use the import service for data migration

4.3 Plan for Exchange Online

Plan client requirements for archive; manage Office 365 Compliance Protection Center; enable Legal hold; configure OWA access; configure ActiveSync and Mobile Device Management using the web UI and Windows PowerShell; configure Data Loss Prevention

4.4 Manage Skype for Business global external communications settings

Enable external access; manage domains; manage Skype consumer connectivity; customize meeting invitations; disable push notification service using the web UI and Windows PowerShell; configure Cloud PBX, PSTN Conferencing, and Skype Meeting Broadcast

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