Tallan's Technology Blog

Tallan's Top Technologists Share Their Thoughts on Today's Technology Challenges

Posts Tagged "CaaS"

New Chatbot Assists Educators with Quick and Easy Access to Office 365 Training and Teaching Resources

Tallan Partner

The Microsoft Educator Community recently launched a new bot built with the Bot Framework to provide educators with a personal human-like assistant that can direct them quickly to relevant content. One of the key roles of the bot is to help educators better engage with Office 365 and develop their teaching skills with Microsoft’s Office products.
Since the bot was added to the site in January, engagement with the bot has been high, with over 40,000 messages from educators being exchanged. Educators have found the bot to be human-like, valuable, and easy to use. They shared positive praise for its assistance and helpfulness. In fact, Microsoft is beginning to see a trend towards educators preferring to start their engagement on the site with the bot. Educators who use the bot during their visit to the site have 3-times longer session duration…

Bots Rising: Skype to Continue Conversational Innovation in 2017

Tallan Partner

In the spring of 2016, Microsoft introduced you to a new world of conversational computing—where conversations become the new platform. This paradigm shift is enabling their machines to harness the power of human conversation, leading to endless improvements in efficiency, intelligence, and, of course, fun. In 2017, Microsoft can’t wait to show you how they’re pushing this shift even further.
At the forefront of this push is Skype. Since the emergence of conversational computing Microsoft has seen an ever-growing presence of bots. While they’re still in the early days of innovation, they believe that they’re truly changing the way consumers engage with their partners. And Microsoft partners? They’re already demonstrating this tidal shift.
One of those new partners is Expedia.com, coming soon to all Skype platforms. With the Expedia bot, you can easily search for hotels, quickly book, manage reservations, and confirm…