Implementing an instant messaging platform is important for productivity for teams of all sizes. Enabling a system for quick, informal, easy-to-reference and mobile chats keeps teams connected for nimble collaborations—resulting in a major value-add to your business.
How much value, exactly? Businesses that have embraced instant messaging practice have seen remarkable improvements in productivity and streamlined communication. According to a survey of employees using chat services conducted by SoftwareAdvice.com, 75 percent saw decreased call and email volume, and 66 percent noticed quick resolution for simple questions. When it comes to productivity, 21 percent noted either moderate or significant increase.
As company-wide IM benefits become clear, more and more businesses are getting on board. If you’re interested in these benefits but are wary to ensure proper implementation and use throughout your company, provide best practices for your employees to reference to increase productivity…
The future of video conferencing – 3 trends breathing new life into a decades old industry
For decades, video conferencing has been a nice-to-have feature for most businesses, but not a necessity. Thanks to advances in both hardware and software—as well as the growing demand for visual communications among millennials in the workforce—that’s all about to change.
Despite the decrease in bandwidth costs, both hardware and software continue to improve video quality while using better compression methods that eat up even less bandwidth. This has helped reduce the costs of video conferencing services and devices, which has led to a widespread adoption in the workplace. Today, virtual meetings can be held in large video conferencing rooms dedicated to cross-team collaboration, on mobile devices like tablets and cell phones or while simply sitting at a desk using VOIP or a conference phone.
As technology continues to improve, here are three trends to expect for the future of video conferencing: